Cloud, DevOps & Enterprise Integration · Service 04 of 13

Cloud Management Services your cloud run, watched and kept in shape

O Clock Software, headquartered in Chennai, India, manages cloud environments day to day: monitoring, patching, backups, security reviews, capacity tuning and incident response on AWS, Azure and Google Cloud. Responsibilities are written down clearly, so everyone knows who handles what when something happens.

Discuss your project → What we build
  • 2009Founded in Chennai
  • 1,000+Projects delivered
  • 12+Countries served
  • 100+Engineers in-house
  • 4.6★Google rating · 59 reviews

Recognized & Reviewed On

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What we build

Cloud Management: what we build

Ongoing cloud operations, monitoring and capacity tuning. Here are the six kinds of cloud management services work we are asked for most often.

Shared responsibility

Who manages what in your cloud

Cloud providers secure the platform; the rest is shared between us and you. Writing this down avoids gaps when an incident happens.

Area Cloud provider O Clock Software Your team
Physical data centres and hardware Manages
Managed service availability Manages Monitors
Operating system and runtime patches For managed services For servers and containers Approves maintenance windows
Backups and restore tests Provides tools Configures and tests Agrees recovery targets
Access and identity Provides tools Configures and reviews Approves who gets access
Application code and data Supports and advises Owns

How we deliver

How we deliver Cloud Management

  1. 01

    Onboarding

    Environment review, access and documentation.

  2. 02

    Baseline

    Monitoring, alerts, backups and security checks set up.

  3. 03

    Agree responsibilities

    Who handles what, and response times.

  4. 04

    Operate

    Daily operations, patching and incident response.

  5. 05

    Review

    Monthly report on health, security and capacity.

Technology

Technology for Cloud Management

Chosen per project for fit, maintainability and your team's skills.

Monitoring

  • CloudWatch
  • Azure Monitor
  • Google Cloud Monitoring
  • Grafana
  • Datadog

Security

  • AWS Security Hub
  • Microsoft Defender for Cloud
  • Security Command Center

Automation

  • Terraform
  • Ansible
  • Runbooks

Backup

  • AWS Backup
  • Azure Backup
  • Snapshot policies

Straight answers

Is Cloud Management right for you?

We would rather recommend less than sell you more. Here is how we judge it.

A good fit when

  • Nobody owns day-to-day cloud operations
  • Patching and backups are irregular
  • You want clear incident responsibilities
  • Cloud resources are oversized or forgotten

  • The environment is still being designed

    See Cloud Services first.

  • You need a whole website looked after

    See Website Hosting, Support & Maintenance.

  • Your team already runs operations well

    You may only need periodic reviews.

Use cases by industry

Cloud Management by industry

The same capability, shaped by the data, rules and users of each sector.

Related services

Often combined with Cloud Management

Solutions built on this service

Prefer engineers in your own team?

The full service area

FAQ

Cloud Management FAQ

What is included in managed cloud services?

Managed cloud services typically include 24/7 monitoring and alerting, patching, backup management and restore tests, security reviews, capacity tuning, incident response and monthly reporting, with agreed response times.

What is the cloud shared responsibility model?

It is the division of security and operational duties between the cloud provider, which secures the underlying platform, and the customer, which secures what it builds and configures on top. Managed service partners take on part of the customer's share.

How do you right-size cloud resources?

We compare actual usage with allocated capacity, resize or switch off under-used resources, and set up automatic scaling so capacity follows demand.

What happens when there is an incident?

Alerts reach our on-call engineer, who investigates and restores service within the agreed response time, keeps you informed, and writes a review with steps to prevent a repeat. [VERIFY on-call coverage]

Can you manage environments we did not build?

Yes. We start with an onboarding review, fix urgent risks, document the environment and then take over day-to-day management.

Do you manage all three major clouds?

Yes. We manage environments on AWS, Microsoft Azure and Google Cloud, and can manage a mix of them.

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MAIL US info@oclocksoftware.com
TEAMS oclocksoftware
REACH US +91-44-42089942 +91-44-28279942