FAQ
Frequently asked questions about our solutions
Quick answers before you get in touch.
What solutions does O Clock Software offer?
We offer three solution areas: AI-powered business solutions, business management platforms
(CRM, ERP, SaaS, POS and ready-to-deploy products), and digital service platforms such as
on-demand and community apps.
What is the difference between your solutions and your services?
Services are the individual capabilities we provide, such as web, mobile, cloud and design.
Solutions combine those capabilities into a complete platform for a specific business goal or
industry.
Can you customise a solution to our business?
Yes. Every solution is adapted to your workflows, branding, data and existing tools, so you are
not forced into a generic template.
What is a RAG knowledge assistant?
It is a chat assistant that answers questions using your own documents and data. It shows the
sources behind each answer so your team can verify them.
Can AI agents connect to the tools we already use?
In most cases, yes. Agents can be integrated with CRM, email, ERP and other systems through
their APIs, with approval steps where a person should stay in control.
Is our data kept private when we use AI solutions?
We design access controls around your data and agree how it is stored and processed before
development starts. We can discuss deployment options that suit your privacy requirements.
What are ready-to-deploy software products?
They are proven products you can launch quickly. We adapt branding, features and integrations to
your needs instead of building everything from scratch.
Do your POS and ERP platforms work with our current systems?
Yes. We can integrate with accounting software, payment gateways, inventory tools and other
systems you already run, and migrate your existing data.
Which industries do you build for?
We build for commerce and retail, education, travel, logistics, healthcare, property,
hospitality and food service, and health and fitness.
How do we get started?
Share your goals through the contact form. We will review them, suggest the right solution and
scope, and agree on next steps with you.
How long does it take to build a solution?
It depends on scope and complexity. After a discovery call we give you a realistic plan with
milestones, so you know what to expect before committing.
Do you provide support after launch?
Yes. We offer ongoing maintenance, monitoring and improvements after launch, so the platform
keeps pace with your business.
